Refund policy

Return and Refund Policy

At Print Me Tees, we put a lot of care into every order. Since most of our products are custom made just for you, our return policy is a little different than a typical retail store.

Custom Made Orders

All items are made to order using your approved designs, sizes, and details. Because of this, custom printed or embroidered items cannot be returned or refunded once production has started.

Proof Approval

When a proof is provided, we ask that you carefully review all details before approving. This includes spelling, colors, placement, and sizes. Once a proof is approved, we print exactly what was confirmed.

If Something Is Not Right

If your order arrives damaged or with a production defect, please let us know within 5 business days of delivery. Send us a message along with photos of the issue and we will gladly review it and make things right.

If we made a mistake on your order, such as sending the wrong item or printing something incorrectly, we will replace it at no cost to you.

Sizing and Fit

Because everyone prefers a different fit, we are unable to offer returns for sizing issues when the correct size was ordered. We recommend checking size charts carefully or ordering a sample if you are unsure.

Order Changes and Cancellations

Orders may be canceled or changed before production begins. Once production has started, the order can no longer be changed or canceled.

Shipping Concerns

We work hard to ship orders on time, but once a package is with the carrier, delivery times are out of our control. Print Me Tees is not responsible for delays caused by carriers, weather, or incorrect shipping information.

Items That Cannot Be Returned

Custom printed or embroidered apparel
Hats and headwear
Decals and stickers
Bulk or wholesale orders
Sale or discounted items

Need Help

If you have any questions or concerns about your order, we are here to help.

Please email us at
support@printmetees.com

Include your order number and a brief description of the issue so we can assist you quickly.